Our support team often gets asked a variation of this question: How do I process an order on behalf of a customer? I took an order for a customer over the phone, can I run a transaction for it in WooCommerce? I just accepted an order for a product with a custom price, and I’d like to charge the customer manually. Can I do it? I’m going to be charging for expedited shipping, so I…
We’re a few weeks past WooConf, but better late than never I suppose 🙂 I wanted to share some of the things our team was up to recently at WooConf, along with the planning that went into this as our first major sponsorship for an event. Since giving back is a big focus for us, most sponsorships we’ve done thus far have been small in scale, mostly to support a local event or WordCamp. For…
When we discussed how to get all WooCommerce orders with a refund, we talked about why the “refunded” status isn’t a great way of tracking orders with a refund, as a partially-refunded order will not have that status. We put together a helper function to directly query refunds and return the associated order IDs for them. Now let’s talk about a good use-case for that helper: exporting refunded orders. This tutorial requires intermediate PHP and…
A few weeks ago, our team of 10 SkyVergers converged on Orlando, Florida for our 2nd annual company retreat, dubbed SkyTrip. It was an incredible 5 days of beautiful weather, sharing a few delicious meals together, a bit of work, and of course the ever-present ear-splitting 120 dB pool alarms found in Florida vacation homes. As a remote company, this co-located time with the entire team is really important to us, so we plan to…
This week, we’ll release WooCommerce PDF Product Vouchers version 3.0, which has been an update long in the making for our PDF Product Vouchers plugin. Over time, we’ve had a fair number of requests to add custom voucher fields, make editing voucher templates easier, support foreign (e.g., Cyrillic) characters, and other refinements. However, the largest pain point with the plugin was related to voucher management. Since vouchers were tightly tied to the orders they were…
Back in action this week with some tutorials scheduled! First up, we have an Ask SkyVerge question today from Rebecca: You’ve got a great article on how to move product upsells to a widget. But what about moving them to a tab? I’d love your ideas on how to make the tab disappear if there are no upsells. Definitely possible! By default, the upsells are shown on the product page below the product description: We…
Here’s a quick question we’d gotten in a support thread: How can I add a link to “Cancel” a membership with it’s subscription to the “My Memberships” table? Unfortunately, adding a link to cancel both a membership + it’s associated subscription isn’t really straight-forward — this is why the “cancel” action is removed in the first place when a memberships is tied to a subscription. This way, cancelling the billing record is the only way…
We got an interesting question this week from a developer: Is there a way to show Membership Plan Names in a “content restricted” notice instead of products to buy? In this case, the site wasn’t selling Memberships, but rather taking applications for them, so the plan names made more sense. This question can show us a couple interesting concepts today to look at: (1) creating a helper method to get plans that restrict a product,…
Every year I find it super interesting to go back through an entire year’s worth of work to see what our team has accomplished, as you tend to forget some pretty big achievements as the year has gone on. It’s a great reminder of what you can get done in a year, along with seeing whether your longer term goals were realized or reinvented. 2016 saw a fair bit of growth and expansion for the…
We got an question from Rob in our comments section on our post about adding registration prompts to WooCommerce emails that makes for an interesting tutorial. To summary Rob’s question: How would you reconcile a previous order when a guest user registers? In other words: say I buy from your store and use my email ([email protected]) at checkout. I then get this lovely email with a registration prompt, so I go and register. The problem…