Ask SkyVerge

Adding Columns to the WooCommerce My Orders List

Time to start with our first Ask SkyVerge question of 2018 πŸ™‚ This question is from Houdayer: Is there a way to add shipping information in the table at MyAccount > Orders? Sure thing! We’re looking at the “Orders” menu in the my account page currently, which shows order number, date, status, total, and actions by default: The woocommerce_my_account_my_orders_columns filter lets us add or adjust the columns included in this list, so we can add…

Shipping returns

Process returns and cancellations with WooCommerce Shipwire

πŸ‘‹ Hey there! I’m the new guy around here. I’m super excited to be joining the SkyVerge team, and to be wrapping up my first project — check it out! -Jared Good things come in… Return packages! Our latest release of Shipwire is all about convenience. We wanted to make your lives as merchants easier, so in 2.3.0 we have made it easier than ever to manage return shipments and handle canceled orders without ever…

It was a big year for SkyVerge

This year was one of the busiest ever for the SkyVerge crew. Yeah, we know, that’s what startups say about every year. But we really mean it! This year we grew our team, launched new products, made existing products better, and most importantly, helped over 50,000 shops using WooCommerce, Shopify, and Easy Digital Downloads to make more money and provide better experiences for their customers. Here’s what went down in 2017…

Selling internationally: A Guide to Landed Costs for WooCommerce

As a WooCommerce merchant seeking to expand your business, one option is going international. A world of opportunity awaits merchants who can tap overseas markets, and that opportunity is only growing. Global retail ecommerce sales are expected to total more than $4 trillion by 2020. Great news! WooCommerce merchants can now automatically estimate and optionally charge landed cost fees using WooCommerce AvaTax. Selling internationally can not only vastly increase the numbers of your potential customers,…

Developing a Customer Service Tone Guide

This year, I’d attended Post Status Publish and WooConf, learning a ridiculous amount from other WordPress professionals at each. At both conferences, I’d been asked about team and support management by a few people. At Publish in particular, I’d delivered a sort of meta talk on building and selling eCommerce software with Brent Shepherd from Prospress. We wanted to cover several facets of building products, from strategy and hiring to product planning. We had some…

WooConf 2017

We’re a few weeks past WooConf, but better late than never I suppose πŸ™‚ I wanted to share some of the things our team was up to recently at WooConf, along with the planning that went into this as our first major sponsorship for an event. Since giving back is a big focus for us, most sponsorships we’ve done thus far have been small in scale, mostly to support a local event or WordCamp. For…

WooCommerce extension updates & releases

WooCommerce Memberships 1.9: Paving the way for Teams

WooCommerce Memberships version 1.9 is being released today! Exactly one year after 1.7, our biggest feature-packed release since the plugin inception. In between there have been 15 releases, 1 minor and 14 patch releases (according to semantic versioning terms). That’s more than one plugin update per month! Version 1.8 was too an important release: it had to account for WooCommerce 3.0 compatibility, an important milestone for the world’s largest eCommerce platform. For this reason, though,…

Ask SkyVerge

Managing WooCommerce Order Status for Virtual Sellers

Howdy all! Today’s Ask SkyVerge question is geared towards virtual sellers, and comes from Lars: My question refers to an economic and client-oriented setting of order statuses and order emails for use case of buying a virtual product like a membership through a WooCommerce shop. Order status for these virtual products move only to processing rather than completed. This also results in multiple emails being sent for a virtual order. Is there a more sane…

SkyVerge WooCommerce Extensions

Moving WooCommerce Orders Between Sites

One of the most common problems for WooCommerce stores that have multiple environments (such as a staging and live version of the site) is how to move data back and forth between these versions of the site. For example, what if you use an eCommerce-friendly host like SiteGround or Kinsta who has a one-click staging environment you can use? You could update a design or content on the staging site, but to push that information…