Articles for merchants and customers covering how to posts, product updates, and general announcements.
The week between Christmas and New Year’s Eve is a great time to reflect on what you’ve accomplished as a company over the past year. The post-holiday lull provides some much-needed time to step back and get a bird’s-eye view of the past year before setting goals for the next. We spent the past few days at SkyVerge reviewing everything we built, improved, worked on, and shipped. As a team, we’ve put more focus on…
As many of you know, our team started to handle all plugin support from WooCommerce.com last year. This was an interesting change for us, as our team had previously been involved in second-tier support, with the WooCommerce team responding to incoming questions and working with our team as needed. Just about a year has passed since this we fully transitioned support to our team. We’ve learned a lot about providing better customer service, and have…
Last week, our WooCommerce Customer / Order CSV Export plugin received a feature update, led by our newest developer, Dan. (👋 Nice work, Dan!) Our CSV Import suite plugin has allowed importing coupons for some time, but we didn’t have a corresponding export available that matched its format exactly. We’ve now added coupon exporting with a compatible format for easy bulk coupon updates. Need to use a different format? That’s okay, too — the coupon…
Version 3.5.0 of WooCommerce PDF Product Vouchers is here in time for holiday sales, and it brings one of our top feature requests! You can now add QR codes to your vouchers and scan them for quick redemption. Voucher templates can generate a code for a new voucher if you add a barcode field to the template. Notice that several types of barcodes can be generated. However, the plugin only supports scanning QR codes at…
The holiday season has already started at SkyVerge with WooCommerce Memberships v1.12 hitting WordPress updates worldwide this week. 🌍 It’s been 2 months since version 1.11 was released, and we’re releasing some small improvements as our last feature release this year. (We freeze releases over the holidays so only critical bug patches are deployed during your busiest sales season.) Let’s go ahead with the unboxing! 🎁 Inheriting restriction rules Some content in WordPress (like pages)…
Today’s Ask SkyVerge question comes from Nikki about Teams for WooCommerce Memberships: Is there any way to display messages for people who are team owners? I’d like to add some messages specifically for team owners to our dashboard to help them get set up with their teams. This is doable! Teams comes with a bunch of global and helper functions that you can find in the developer documentation — in particular, we’ll want to use…
Who doesn’t love taking new orders in their online store? 💸 Payment processing is a huge part of the order lifecycle, and today I’d love to share how we’re making that process a lot better for WooCommerce stores using USA ePay. We’ve re-built this plugin from the ground-up — let’s dive into some of the newest changes and features! Improved setup Our setup process for WooCommerce USA ePay was not great: showing accepted card types…
We’re no strangers to working with WooCommerce Subscriptions at SkyVerge. We’ve built about a dozen payment gateways that support Subscriptions, and WooCommerce Memberships has a close integration with Subscriptions to control membership access. Given this experience, it was a no-brainer for us to build an integration between Jilt and WooCommerce Subscriptions to send automated subscriber emails. Automated subscriber emails We’ve been spending a lot of time rearchitecting Jilt to send non-order emails, starting with our…
WooCommerce Memberships 1.11.0 is here! The new version is packed with important features both above and under the hood. This release of Memberships represents an important milestone in the evolution of this extension, and we’re very excited to see what it brings next. We have a really cool new integration, tools developers will love, and better guidance for new users. Let’s dive in! 🌊 PHP 5.3 is now required Starting from this version, Memberships will…
WooCommerce Product Reviews Pro is handy for gathering more feedback from customers as they review your products, which can help future purchasers learn more about items. Was the item too small or too big? Was the color as expected? What were you using the item for? In Product Reviews Pro, you can add these questions as review qualifiers. They’re added as dropdown questions in your review form. One question our support team got recently was:…