Articles for merchants and customers covering how to posts, product updates, and general announcements.
We joined the Inc 5000 list last year as one of the fastest-growing, privately-held companies in America, and we’re thrilled to be back on the list this year. A lot has changed over the past year, in which we saw tremendous growth and welcomed a number of new team members (officially approaching 30 now!). When my cofounder Justin and I started SkyVerge in 2013, we not only wanted to build great software for eCommerce stores,…
While WooCommerce Memberships is flexible in how your customers can become members, it’s useful for some sites to let customers apply for a membership and then accept or reject their membership. This is desirable for merchants who want a great deal of control over who gets access to membership perks on their site. If you’re interested in setting up Memberships to require application and approval, please let us know! In the meantime, here are a…
One of the most frustrating things about WooCommerce is the inability to change your order emails to fit your brand or voice. While you can completely change the way your storefront looks using a new theme to represent your brand, the order emails in WooCommerce are generic and difficult to customize. For a newcomer to WooCommerce, this is often jarring: how can I adjust my WooCommerce receipt email to add new information or a thank…
The Authorize.Net integrations for WooCommerce were among some of the earliest plugins we built at SkyVerge. At that time, Authorize.Net had several different APIs that allowed you to do different things: the AIM API handled directly processing payments, the CIM API handled securely tokenizing saved methods, the DPM API handled embedded payment forms, and the SIM API handled off-site transactions. As a result of all of this separation, there were 4 different extensions to do…
Who loves shiny new payment integrations for WooCommerce? 🙋♀️ We’ve completely rebuilt the WooCommerce Global Payments integration, and version 2.0 adds some of the most advanced payment capabilities for WooCommerce. This streamlined integration now supports the latest that Global Payments has to offer. Improved setup Getting started with your payment gateway shouldn’t be a headache — we’ve streamlined the plugin settings and adding debug mode to help diagnose any issues that may arise. Need to…
Selling bookable products in your WooCommerce store? You can now send SMS reminders for appointments via Twilio for WooCommerce! 📱 Version 1.12.0 of Twilio for WooCommerce adds a WooCommerce Bookings integration to configure SMS reminders for your bookings. When both plugins are active on your WooCommerce site, you’ll see a new “Bookings” settings section under WooCommerce > Settings > SMS. Here you’ll be able to determine what the opt-in checkbox says at checkout when a…
Hello, interwebs! 👋 What’s fresh with an entirely different user experience? WooCommerce Checkout Add-ons version 2.0! 🍏 Let’s take a look through some of the changes in this major upgrade, and how it changes managing add-ons in your store. Version 2.0 doesn’t change much of what your customers will see, but it makes some big improvements in how you manage add-ons, as well as improvements in structure that make it friendlier to developers and customizations….
The week between Christmas and New Year’s Eve is a great time to reflect on what you’ve accomplished as a company over the past year. The post-holiday lull provides some much-needed time to step back and get a bird’s-eye view of the past year before setting goals for the next. We spent the past few days at SkyVerge reviewing everything we built, improved, worked on, and shipped. As a team, we’ve put more focus on…
As many of you know, our team started to handle all plugin support from WooCommerce.com last year. This was an interesting change for us, as our team had previously been involved in second-tier support, with the WooCommerce team responding to incoming questions and working with our team as needed. Just about a year has passed since this we fully transitioned support to our team. We’ve learned a lot about providing better customer service, and have…
Last week, our WooCommerce Customer / Order CSV Export plugin received a feature update, led by our newest developer, Dan. (👋 Nice work, Dan!) Our CSV Import suite plugin has allowed importing coupons for some time, but we didn’t have a corresponding export available that matched its format exactly. We’ve now added coupon exporting with a compatible format for easy bulk coupon updates. Need to use a different format? That’s okay, too — the coupon…