WooCommerce extension updates & releases

Our WooCommerce Customer / Order CSV Export plugin has undergone some massive changes recently, and version 4.0 is now available to download for active license holders!

This release includes a lot of refactoring and internal improvements for the plugin. It follows on the heels of our Customer / Coupon / Order CSV Import Rewrite, leveraging what we’d learned about batch processing and parsing for export files to make exporting thousands of records a breeze. While the plugin always had ample hooks for customization that developers could leverage to adjust the export format, we’ve also made great strides in making simple changes more friendly for merchants without custom code as well.

Let’s take a look at some of the shiny new features in this release!

Custom Export Format Builder

Our WooCommerce custom export format builder is one of the features we’re most proud of for this release. We’ve added a column picker that will make it much easier for merchants and store administrators to create a custom format without needing to cobble together code snippets or hire a developer.

From the “Columns” tab, merchants can now define which columns and data should be included in the CSV file for both order and customer exports, along with configuring some basic settings for the custom CSV file. You can add a column, set its name, and select which data should be in this column for each order.

WooCommerce Customer / Order CSV Export: New custom export set up

Create a custom export

To make custom CSV set up simple and easy, you can click “Load Mapping” to pre-load the columns and settings from one of our default formats, then adjust the column names and data from there.

WooCommerce Customer / Order CSV Export: Load column mapping

This also provides better support for order and customer meta, as you can manually add meta keys for user meta or order meta that you’d like added to your exports when building a custom format.

WooCommerce Customer / Order CSV Export: add custom meta

This is helpful, for example, if you have other plugins adding information to orders. You can manually include the meta keys you need in your CSV file, such as delivery dates or other data, by entering the meta key as a column.

Not sure of a meta key? Enable “Export all meta” and the CSV exporter will grab all meta keys for the order or customer (that don’t already have a dedicated “Data source”, such as the customer billing first name) and include them as individual columns.

Asynchronous Exports for Large Files

Here’s the big win in version 4.0 for a lot of stores: you can export thousands of WooCommerce orders or customers without ever having your export files time-out or hit your server’s limits!

Export processes are now pushed to the background of your site and processed in batches, letting you even start an export and navigate away from the page to come back to it later. You can even leave your site completely, then come back to a finished export later.

WooCommerce Customer / Order CSV Export: backgrounded export process

This system is not cron-based, so it doesn’t require constant traffic to your site to process.

The exporter will keep processing your export until the file is ready, then notify you when you can download it as you browse your admin, or when you come back to your site.

WooCommerce Customer / Order CSV Export job completed notice

This replaces the need for the “limit / offset” settings in the older versions of the exporter, as these helped you break up exported files to avoid timeouts. Now you can get the entire file you need, and automatic exports, bulk exports, and manual exports will all process with this batch method while you continue working.

Your file will download immediately if you choose to wait for it, or you’ll be able to get it from the new Export List when it’s done.

Product and Category-Based Order Exports

Another common request we got was the ability to export orders based on what was purchased. We got questions like, “How can I export a list of WooCommerce purchasers for a product?” or “How can I get a list of everyone who purchased from a WooCommerce category?”

While you could always export orders based on order status, you can now also export orders based on what product was purchased, or what product category was purchased:

WooCommerce Customer / Order CSV Export: Order Export filtering

This export filter is available for all WooCommerce order export methods — manual exports, automated exports via email, or other automated methods. With this export, you could:

  • Get a list of customers who purchased a WooCommerce product to import them to a MailChimp list
  • Export a list of all customers who purchased products in your “Music” category to let them know of upcoming concerts
  • Automatically send a list of new orders for a particular category to a fulfillment service via FTP / HTTP POST

We’re excited to roll out a much-needed feature that allows WooCommerce shops to easily get a product purchase list.

Per-Order Automated Exports

While automatic exports can be scheduled as short as five minutes apart, this may not be a small enough export interval for some stores — often, merchants want to export each order as they’re created.

While we can’t quite export orders as they’re created (what if it gets cancelled? what if it fails? what about the fact that at “creation” not all order data is present?), we can export them as soon as they’re paid for.

You can now schedule automatic order exports on a set time schedule, or export orders individually as soon as they’re paid via your chosen export method.

Automated Customer Exports

Automated order exports have long been a feature of WooCommerce Customer / Order CSV Export. Since these automated exports made it so easy to get order data, many merchants were looking for the same functionality for a customer list.

You can now automatically export customers via email, FTP, and HTTP POST. This will export any new customers on your schedule.

WooCommerce Customer / Order CSV Export: Automated customer exports

Existing customers won’t be duplicated within automatic exports so you always have a fresh list of new purchasers.

Previous Exports List

All exports will be added to a new Export List for 14 days after they’re generated (or will show as processing / queued jobs when they’re scheduled). This can let you leave an export and continue writing, managing orders, or doing what you need to do while exports process.

WooCommerce Customer / Order CSV Export: export list

You can visit this list to cancel a queued job, re-download a file, send a file via email, or delete the old export file if you no longer need it (they’ll also be automatically deleted after 14 days). You’ll also see the transfer status for automatic exports to ensure that they’re being sent successfully.

Transfer Status Monitoring

Speaking of that transfer status column, CSV Export will now let you distinguish between a failed export and a failed transfer, and will also pay attention to these failures for you. This way, if your automated transfers are not processing, you’ll know immediately.

The plugin will inform you of a failed transfer immediately, and if you have multiple failures, will prompt you to check the logs and settings to ensure transfers are set up correctly.

WooCommerce Customer / Order CSV Export transfer failures

This helps you if your remote server was down and you have to manually grab exports or retry a transfer. Orders are not marked “exported” if the transfer fails, ensuring that they’ll be included in the next automated batch so that these exports do not skip or miss orders.

Other Improvements

There are other small fixes and improvements scattered throughout the plugin, such as a new bulk order action to use your automated export method for a CSV file instead of a direct download.

WooCommerce Customer / Order CSV Export: New bulk actions

Overall, this release is geared towards making WooCommerce order exports and customer exports more flexible and customizable for merchants, more resilient to server environments by batch processing export jobs, and to add some highly-requested features.

Product and Product Category order exports can give you a WooCommerce product purchaser list; automated customer exports can allow you to easily update external systems or databases; and custom export formats make it easier for you to connect to external fulfillment centers or drop shippers.

You can read more about WooCommerce Customer / Order CSV Export on the plugin sales page, or check out the plugin documentation for any additional details on using these new features.

Published by

Illimar Tambek

Illimar is a WooCommerce plugin engineer and resident rockstar. He's our internationalization expert, and is most often found adding features to plugins, building new ones, or warding off the Estonian cold in a hot sauna.

Beka Rice

Beka leads product direction for SkyVerge and technical documentation. She spends a lot of time on research and interviews, but likes to write so she has an excuse to spend more time jamming out to anything from The Clash to Lady Gaga.


  1. August 04, 2016

    Yesterday I applied your update to our CSV Export plugin.
    Today, our order export had no orders even though we technically registered a few thousand dollars in sales. We are still stuck in the dinosaur age as our ERP fields are mapped to “Legacy – one row per item”. Can you please advise as to what may have gone wrong? Thnx.

  2. […] WooCommerce Customer / Order CSV Export plugin has been updated to version 4.0 with lots of new features like automated customer exports, improved export processes for large […]

  3. A quick note here: I’ve gotten a few comments about upgrade questions / support issues. We’d be happy to address these, but need your WooCommerce.com ticket number to look into the thread for you 🙂 This isn’t something we can do effectively in blog comments, so please help us help you with questions. thanks!

  4. Hi,
    I’ve bought 5 copies of this product as I have customers who use it and I’ve got a little problem that is driving me mad.
    When I run an order export as csv format some fields are like this “02-12-10 00:00″ and some do not have the ” ” around them, how do I make all fields have ” ” around them please?
    Thanks Guy

    • Hey Guy, this can depend on what program you use to view the csv document, as these quotes are used to wrap certain content as a delimiter (ie if a cell contains a comma, so the program reading it knows when to break to a new cell and when not to). Happy to take a deeper look though if you see inconsistencies when using a text editor to view these — you can get in touch with the help desk here.

      • Dear Beka,

        I checked the file with notepad and the fields don’t have the “” around them on all the fields or headings.

        How do I get ” ” around all fields and heading please?

        Kind regards

        “order id”,”order ref”,date,amount,currency,email,name,description,”product search code”,”product link”,”merchant identifier”
        3769,,20/02/2017,80.61,GBP,,,”Magnetic Sleep Pillow Cover”,MH-PLWS,,
        3769,,20/02/2017,80.61,GBP,,,”Magnetic Sleep Pillow Cover”,MH-PLWS,,

  5. Hey, I installed it and it works like a charm. Though, I’m trying to include in the exported CSV file somes responses from the payment gateway, Paybox. There are authorization codes and so that are stored (serialized) in another table of the DB : prefix_wc_paybox_payment.
    Is there a way to get this data ? Any hook/filter that could let me add it as a meta data for each sale ?
    Thanks by advance.

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