Professional-level product reviews for WooCommerce
Product reviews are one of your top sales methods – customers expect peer reviews and the social proof reviews generate can be the deciding factor in customer purchasing decisions. Over 80% of customers expect to use product reviews when buying online:
85.57% of the participants stated that they read reviews often or very often before they purchase online. Of the participants who read reviews, 83.65% compare positive and negative reviews with each other.
While WooCommerce includes some of the best core review options out of any eCommerce plugin, these review options are still quite basic when compared to leading eCommerce retailers. WooCommerce Product Reviews Pro enables you to add the review features and capabilities that your customers expect.
Transform your product reviews into an engaging product discussion that fosters community and customer loyalty to your brand!
WooCommerce Product Review Pro adds these features to your WooCommerce website
- Accept product reviews with more detail: customers can attach photos or videos to a review
- Reviews can now contain “qualifiers” – create questions to get product feedback as part of a review, i.e., “How did this fit?”
- Allow for more than just reviews – optionally enable comments, standalone photos, videos, or customer questions to turn your reviews into a product discussion space.
- Adds advanced filtering – customers can view percentages of reviews and average star rating, then filter reviews by star rating
- Customers can also view contributions by what’s most helpful, least helpful, type, which qualifiers are included, and more!
- Customers can vote on what’s helpful by adding upvotes and downvotes, or can flag contributions for admin review
- Reviews are no longer mixed with comments – rejoice, for a reviews list is added to WooCommerce > Reviews!
- Moderate reviews and remove attached media if desired
- Shop employees can filter reviews and contributions by rating, type, attached media, and which product the review is for
- Add review qualifiers, such as questions about fit, then add this dropdown to a single product or bulk-add to products
- View reports on most reviewed, highest rated, and lowest rated products
You can also find more detail in the plugin documenation.