WooCommerce extension updates & releases

We released updates to all extensions yesterday to ensure WooCommerce 2.3 compatibility, so you may have missed some of the features that were included in these releases.

One of the major changes we made was to add automatic refund support to WooCommerce Authorize.net AIM. This means that you can now process refunds from directly within WooCommerce instead of logging into your Authorize.net account 🙂 .

You don’t have to update any of your settings or credentials; once you’ve upgraded to version 3.3.0, you’ll be able to refund any credit card order processed via Authorize.net AIM in the past 90 days — even those processed before this feature was added. Authorize.net requires you to wait until charges have settled (about a day) to then refund a charge, so once the order charge has been settled, you can refund it via WooCommerce.

When you begin a refund, you’ll see options to both manually refund and refund via the credit card, which will send the refund information to Authorize.net:

WooCommerce Authorize.net AIM refund support

Refunding via the credit card automatically synchronizes this refund within your Authorize.net AIM account.

Partial refunds will send the refund amount to Authorize.net and add an order note to state that the refund was approved:

WooCommerce Authorize.net AIM partial refund

Partial Refund

Full refunds will send the refund details to Authorize.net, and will also update the order status to “refunded”.

WooCommerce Authorize.net AIM full refund

Full Refund

Next Up

The next gateway that we’re adding automatic refund support to is Authorize.net CIM, as we’re currently rewriting this gateway for improved performance, and we’ll be leveraging refund support as part of this rewrite.

Published by Beka Rice

Beka leads product direction for SkyVerge, focusing on new features for our plugins and Jilt. She spends a lot of time on research and interviews, but likes to write so she has an excuse to spend more time jamming out to anything from The Clash to Lady Gaga.

4 Comments

  1. Is there a rough ETA on refund support for Authorize.net CIM? It’s a big one for making the Magento –> WooComm switch. Thank you!

  2. Any news on the CIM refund option? I have a client that needs it ASAP and I don’t want to switch them to AIM unless I need to.

  3. Hi SkyVerge,

    I bought your Authorize.net CIM exention, and like the others, I’m absolutely excited to hear some news about refund and/or capture from inside the WooCommerce Admin.

    Can we have a status update?

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